Shipping Policy

Here’s everything you need to know about processing times, carriers, and delivery estimates when you shop with Docxora.

Processing Time

Orders are processed within 1–3 business days (Mon–Fri, excluding holidays) after payment confirmation.

Domestic Shipping (USA)

• Carriers: USPS, UPS, FedEx
• Delivery: 3–7 business days after dispatch
• Fees: Calculated at checkout by weight & destination

International Shipping

• Carriers: DHL Express, USPS Int’l, UPS Int’l
• Delivery: 7–21 business days, varies by country
• Duties & Taxes: Customer’s responsibility on import fees

Tracking & Delays

You’ll receive a tracking number via email when your order ships. External factors (weather, customs) may cause delays. Contact shipping@docxora.com if it’s been over 14 days.

Lost or Damaged

• Lost: We’ll locate or replace after carrier confirmation.
• Damaged: Email photos within 7 days for replacement or refund.

Last updated: August 2025